Case Study: Orange County Sheriff’s Department achieves greater risk management, efficiency, and transparency with Tribridge and Microsoft Dynamics CRM

Sheriff’s Department Powers Risk Management with CRM Platform

The Orange County Sheriff’s Department needed a better way to manage risk and analyze data across many paper-based, siloed processes such as commendations, complaints, collisions, workers’ compensation, internal affairs, and use of force. To solve this, the department worked with Tribridge and used Microsoft Dynamics CRM to unify information and support a wide range of operational needs.

Tribridge helped the Orange County Sheriff’s Department deploy Microsoft Dynamics CRM and expand it into multiple applications, including complaints, traffic collisions, internal affairs, and claims management. The result was faster application rollout, automated workflows, less manual data entry, and better visibility into risk; the department also reported reduced labor hours and increased public trust thanks to improved transparency and access to data.

Orange County Sheriff’s Department

Dave Jamriska

Admin Manager