Case Study: HealthStat Rx achieves improved patient outcomes and reduced hospital readmissions with Tribridge and Microsoft Dynamics CRM Online

Microsoft Dynamics® CRM Online Implementation Serves as the Foundation for HealthStat Rx to Help People Live Better Lives

HealthStat Rx, a patient-centric specialty pharmacy, needed a better way to manage patient medication data, support a university study, and replace manual tracking in legal pads, spreadsheets, and Access. The company chose Tribridge and Microsoft Dynamics CRM Online to help automate patient encounters and provide the detailed reporting and analysis required.

Tribridge implemented a tailored Microsoft Dynamics CRM Online solution integrated with QS/1 and Medi-Span, reducing manual work and input errors while enabling faster reporting and proactive monitoring of drug interactions. The measurable impact was strong: in the study, HealthStat Rx’s patients had an 8% hospital re-admittance rate versus 22% for the control group, giving HealthStat Rx proof of value and a scalable foundation for growth.

HealthStat Rx

Marc O’Connor

Principal and COO