Case Study: HCRG Care Group achieves 47% more applications and faster recruitment with Tribepad

How Tribepad worked with HCRG Care Group to modernise recruitment

HCRG Care Group, one of the UK’s largest community health and care providers (around 5,000 staff and ~70% NHS services), was hampered by fragmented, manager‑led recruitment, a legacy system that lost NHS Jobs compatibility, poor visibility, slow candidate handling and lengthy compliance and contract processes. Facing a tight two‑month window to replace their old software, HCRG Care Group engaged Tribepad’s talent acquisition platform (ATS, CRM, onboarding and integrations) to modernise recruitment.

Tribepad implemented an integrated ATS/CRM/onboarding solution with NHS Jobs, ESR and DBS integrations, smart automation, templates and tailored dashboards to enable a recruiter‑led service. The impact for HCRG Care Group included a 47% increase in applications, 106% rise in career‑site visits, a 62% reduction in compliance time (from 45 to 17 days), contract creation cut from ~40 minutes to seconds, all candidates contacted within 48 hours, ~5% FTE growth, a 38% expansion of the recruitment team and one‑third faster apply — transforming visibility, candidate experience and hiring speed.

HCRG Care Group

Paul Lundbeck

People Services Director