Case Study: Milton Keynes City Council achieves safer, more inclusive recruitment with Tribepad

How Tribepad helped Milton Keynes City Council put the joy back into recruitment

Milton Keynes City Council, a unitary authority serving nearly 300,000 residents and hiring 400–600 people a year, was hampered by a clunky, internally built recruitment system that, while legally safe, was inflexible, inconsistent and created poor candidate and manager experiences. To modernise and regain control of resourcing, the council adopted Tribepad’s talent acquisition platform (ATS, CRM, video interviewing and onboarding) to replace the legacy system and centralise recruitment.

Tribepad implemented a configurable, collaborative recruitment hub that improved compliance, candidate journeys and manager workflows, enabled real‑time changes, and integrated DBS and LADO checks. As a result, Milton Keynes City Council now evidences 47% of hires from ethnic communities, has Ofsted calling their recruitment “safer”/“sewn up,” launched referrals and streamlined referencing and onboarding, and uses Tribepad Insights for powerful reporting and workforce visibility — delivering measurable improvements in fairness, speed and candidate experience.

Milton Keynes City Council