Case Study: Manulife Bank achieves Agile digital banking transformation with TribalScale

Manulife Bank modernizes digital banking with TribalScale in 12 weeks

Manulife Bank faced challenges with its digital banking platforms, including low team velocity, poor customer satisfaction due to outdated UX, and a legacy tech stack that limited scalability. To address this, they partnered with TribalScale for an agile transformation to increase productivity and modernize their tools and engineering culture.

TribalScale implemented a solution that included a technical discovery workshop, creating an incubator-style proof of concept, and re-platforming using React, Node.js, and Pivotal Cloud Foundry. They coached the engineering team on Agile practices, including pair programming and TDD. The results included completing 16 experiments in 12 weeks, achieving 90% code coverage with TDD, and significant improvements in team productivity, code quality, and velocity. TribalScale helped Manulife Bank adopt a new culture of delivery and confidence in building cloud-native solutions.

Manulife Bank