Case Study: Dentakay saves 270 hours per month with Trengo AI lead qualification

Dentakay saves 270 hours a month with Trengo

Dentakay, a dental tourism provider based in Turkey, faced a manual and unstructured lead qualification process conducted primarily over WhatsApp. This fragmented approach, handled through private inboxes, resulted in no central visibility, a high manual workload, and inconsistent follow-up for their health tourism business. To address this challenge, they partnered with vendor Trengo to implement automated WhatsApp lead qualification journeys.

Trengo's solution automated the entire intake process via WhatsApp API integration and AI-powered journeys. This guided leads through a structured flow to collect records and medical history before automatically routing qualified prospects to the correct dental specialist. By using Trengo, Dentakay saved 270 hours of manual work per month, ran 5,000 automated journeys monthly, and resolved over 20% of incoming questions automatically with the AI Agent, enabling scalable and efficient lead qualification.

Dentakay