Case Study: DuraServ achieves actionable HR analytics with TrenData

DuraServ - Customer Case Study

DuraServ, a leading service provider in the loading dock, door, and equipment industry, needed a better way to visualize and analyze the large amount of HR data stored in its ADP HRIS system. As the company grew rapidly through expansion and acquisitions, its HR team wanted clearer insight into hiring, terminations, top hiring sources, and workforce demographics to support decisions for its C-Suite and board. DuraServ chose TrenData for its clear metrics, intuitive interface, quick implementation, and free trial, using the TrenData Analytics platform to address these needs.

TrenData implemented a dashboard with 15 key HR metrics, drilldowns by department, location, and demographic, plus trend analysis across 1-, 3-, and 5-year periods. The solution was live in less than two hours and helped DuraServ move from reactive reporting to daily, actionable workforce decisions. As a result, DuraServ gained a more complete understanding of HR data, stronger justification for leadership, and a predictive view of future workforce needs, with plans to integrate ADP for real-time updates.

DuraServ

Linda Brown

Director of Human Resources