Case Study: Workplace IT achieves enterprise-level security and faster incident response with Trend Micro Worry‑Free with Co‑Managed XDR

Workplace IT Delivers Enterprise-Level Security Beyond the Endpoint Through Trend Micro™ Worry-Free with Co-Managed XDR

Workplace IT is a North American MSP (40–50 employees) that supports about 5,100 devices across 200+ small- and medium-sized customers. Its mission is to deliver enterprise-level IT and security to cost-conscious SMBs that lack dedicated security teams, so the company needed a scalable, easily integrated solution that closed visibility gaps without building a separate security department.

Working with Trend Micro, Workplace IT deployed Worry-Free with Co‑Managed XDR to add cloud-based endpoint and email correlation, a central dashboard, and 24/7 SOC monitoring, incident response, and reporting. The co-managed XDR saved staff time, reduced security investigations, provided cross-customer visibility (allowing company-wide quarantines of threats), improved security posture, and helped grow monthly recurring revenue while giving the team greater confidence in protection.

Workplace IT

Brad Bell

Lead Network Services Delivery Engineer