Case Study: Palms Casino Resort cuts infections 60% and achieves PCI compliance with Trend Micro Smart Protection Suite

Palms Casino Resort shields organization from advanced threats

Palms Casino Resort, a large Las Vegas hotel and entertainment complex with 1,200 rooms and extensive hospitality and back-office operations, faced a wide attack surface and rising threats—targeted POS breaches, ransomware, phishing and business email compromise—while needing to maintain 24x7 uptime that made patching and updates difficult. IT leadership required a solution that could rapidly protect endpoints, servers and email without disrupting operations.

Palms deployed Trend Micro’s Smart Protection Suite (OfficeScan, Vulnerability Protection, Deep Discovery, ScanMail and Control Manager) plus virtual patching, sandbox threat analysis and company-wide security awareness. In 18 months infections fell 60% year over year, PCI compliance was achieved, operational disruptions were minimized, and IT management time and policy administration were significantly reduced.

Palms Casino resort

Eric Saint-Marc

VP of Information Technology