Case Study: Micro Consultants achieves 50–80% spam reduction and cuts virus infections from four per week to five per year with Trend Micro Hosted Email Security and Worry-Free Advanced

Micro Consultants Help Defeat Spam and Email-based Viruses

Micro Consultants, a Norcross, GA IT firm serving small and midsize businesses since 1985, was struggling with heavy spam, overloaded mail servers and frequent email-borne virus infections (about four per week). These issues slowed systems, hurt productivity and forced costly cleanups for customers running Microsoft Exchange and cloud services.

By joining Trend Micro’s MSP program and deploying Trend Micro Hosted Email Security with Worry‑Free Advanced and Remote Manager, Micro Consultants moved filtering to the cloud, implemented endpoint protection and simplified license and update management. The layered approach cut spam by 50–80% (one customer went from 230 to 30 daily), reduced server load by about 40%, quarantined hundreds of messages weekly, and dropped virus incidents from roughly four per week to five per year, freeing staff to focus on higher‑value work.

Micro Consultants

Elizabeth S. Herndon

President, Travis & Company