Case Study: Gigabit Technologies achieves new customer satisfaction benchmarks with Trend Micro

Gigabit Technologies Partners with Trend Micro to Set New Customer Satisfaction Benchmarks

Gigabit Technologies, a Delhi-based cybersecurity firm and Trend Micro Gold Partner, focuses exclusively on Trend solutions for commercial and enterprise clients and has secured accounts such as Canara HSBC, AU Bank, Muthoot Finance, SBI Cards and PVR Cinemas. In a crowded market they needed to differentiate their value proposition, maintain up-to-date technical expertise, and deliver exceptional customer service to win and retain large institutional clients while staying aligned with Trend Micro.

By deploying Trend Vision One (including Cloud Security and TippingPoint), co-hosting customer events, and emphasizing technical proficiency and client-focused service, Gigabit strengthened network, endpoint and cloud protections, improved compliance, and streamlined security operations. The strategy produced successful migrations and new account wins, boosted customer confidence and business growth, and supported the company’s rise from Bronze to Gold partner with aspirations for Platinum.

Gigabit Technologies

Rajeev Kumar

Chief Executive Officer