Case Study: Professional Services Firm achieves 5–10% annual growth and cuts phishing/spam response time by 90% with Trend Micro

Better Cloud Security Helps Professional Services Firm Achieve Strategic Growth Goals

A Louisiana-based professional services firm (51–100 employees) providing accounting, audit, insurance and IT consulting was managing extremely sensitive financial and PII data but faced an uneven mix of overlapping security tools that was hard to administer with a small IT team. After moving to a hybrid cloud environment to support faster innovation and an expanding MSP offering, the firm needed a single, cloud-capable platform to ensure compliance and protect data, devices and remote users.

The firm deployed Trend Micro Worry-Free Services for endpoint protection and Trend Micro Cloud App Security to secure Microsoft 365, OneDrive and cloud file sharing. The rollout was simple and non‑disruptive, improved visibility into threats (BCC, ransomware, phishing) and blocked attacks that escaped Microsoft 365. As a result, time spent handling phishing, spam and malicious emails fell 90% (from 10 hours to about 1 hour per week), response times dropped to minutes, and stronger cloud security helped support the firm’s 5–10% annual growth goals.