Case Study: PlaytestCloud cuts costs and scales global player payouts with Tremendous

PlaytestCloud scales research incentives and cuts costs with Tremendous

PlaytestCloud, a remote player insights platform for the games industry, needed a better way to scale research participant incentives as study volume grew. Its previous payout method, PayPal, came with high fees, payment failures, and limited support, making it harder to deliver fast, flexible rewards to players around the world.

PlaytestCloud chose Tremendous to automate payouts through the API, expand redemption options, and support more countries while keeping PayPal available for participants who preferred it. With Tremendous, the team reduced transaction costs and support overhead, improved fraud monitoring, and now processes thousands of payouts monthly; in the past year alone, PlaytestCloud ran over 5,400 research studies while maintaining 24-hour payouts and a smoother player experience.

PlaytestCloud

Jack Dunne

VP of Research Operations