Case Study: a national insurance provider saves hours and improves reward delivery with Tremendous

National Insurance Provider - Customer Case Study

A national insurance provider used Tremendous to improve how it sent incentives to employees and sales associates for sales targets and merit-based achievements. Before switching, the team relied on another vendor, and sending even small batches of rewards could take hours or days, with limited transparency, extra fees, and recipients often struggling to find or use their gift cards.

With Tremendous, the insurer began uploading CSV files and using self-serve campaign templates to send Virtual Visa Cards and gift cards quickly and independently. Tremendous helped save hours each month, increased delivery rates to well over 95%, and reduced resend issues to fewer than 5 rewards over the past 2 years, while also making it easy for other teams to adopt incentives programs.