Case Study: SparkPlug boosts brand reputation and frontline rewards with Tremendous

How the right incentives partner boosts SparkPlug’s brand reputation

SparkPlug, a performance management software company, wanted to build a platform that rewarded frontline workers without having to create its own financial infrastructure for sending incentives. The team needed an incentive partner with a simple integration, an intuitive redemption experience, and branding that could fit seamlessly inside the SparkPlug app.

Tremendous provided the incentives layer SparkPlug needed, with a developer-friendly API and a customizable redemption flow for rewards like ACH transfers, virtual Visa and Mastercard cards, PayPal, charities, and gift cards. By integrating Tremendous, SparkPlug delivered a fully branded, simple, and instant rewards experience for users, and its customers saw a 76% increase in customer-reported satisfaction, with some reporting up to 50x ROI on SPIFFs and incentives.

SparkPlug

Jake Levin

Cofounder and COO