Case Study: Atlassian achieves global research participant payouts at scale with Tremendous

Atlassian uses Tremendous to pay 10,000+ research participants in 109 countries

Atlassian, the Australian software company behind Jira, Confluence, and Trello, needed a simple way to compensate thousands of global research participants as its UX and market research programs grew. With hundreds of researchers and participants spread across many countries, the team wanted a scalable, low-friction payout process that could handle varying reward types and unknown recipient locations. They turned to Tremendous for participant payouts.

Using Tremendous, Atlassian can send rewards in a few clicks and let recipients choose country-relevant options such as ACH, PayPal, virtual prepaid cards, gift cards, or charity donations. Since late 2018, Tremendous has helped Atlassian distribute more than $840,000 to tens of thousands of people across 109 countries, while also giving the team better tracking, invoicing, and reporting.

Atlassian

Sarit Geertjes

Research Operations Manager