Case Study: Instinct Dog Training achieves scalable, time-saving operations with Trello

Instinct Dog Training saves 10-20 hours per week with Trello

Instinct Dog Training, a multi-location dog training and boarding franchise, faced operational challenges as it pursued aggressive growth. To manage tasks across its canine care, training, and client services teams while scaling from one to dozens of locations, the company needed an easy-to-use, standardized system that could integrate with its other software. After evaluating over a dozen tools, Instinct Dog Training chose Trello for its operations platform due to its ease of use and open API.

By leveraging Trello and the automation tool Zapier, Instinct Dog Training integrated its CRM, scheduling, and boarding software into a single, automated platform. This Trello-based solution provided crystal-clear visibility and saved significant time, freeing up 10-20 hours weekly for the Canine Care Team, 20-25 hours for the Training Team, and 25-40 hours for the Client Services Team. Trello enabled the franchise to scale efficiently while ensuring consistent, high-quality care and a personal experience for its customers and their dogs.