Case Study: Viking Biking achieves streamlined bookings and business growth with TrekkSoft

Viking Biking's online bookings have increased by 25% since they started using TrekkSoft in 2016

Viking Biking, an Oslo-based tour operator, faced a time-consuming and unprofessional booking process using a basic WordPress plug-in that limited offerings, had a complicated back-end only a few staff could use, and required manual entry of marketplace bookings. In 2016 CEO Curtis Rojak chose TrekkSoft and its professional online booking platform (including a POS desk, mobile app and marketplace integrations) to provide an easy-to-use, scalable alternative to building a bespoke system.

TrekkSoft set up the integrated booking system within weeks, delivering a simpler back-end, a POS desk now used directly by the Oslo Tourism Office, a TrekkSoft app for on‑the‑go payments, and API links to Viator, GYG and Expedia. As a result, Viking Biking broadened its portfolio, improved its professional online appearance (driving higher bookings), and freed staff 30–45 minutes per day to focus on customer experience and growth.

Viking Biking

Curtis Rojak

Chief Executive Officer and Managing Director