Case Study: SANDEMANs NEW Europe streamlines bookings and mobile tour management with TrekkSoft

SANDEMANs NEW Europe streamlines tours across 20 cities with TrekkSoft

SANDEMANs NEW Europe, the largest walking tour company in Europe, faced the challenge of managing high-volume free and paid tours across 20 cities. They needed a scalable system to handle advance registration, prevent overcrowding at meeting points, and efficiently process payments on the go. To address this, they turned to vendor TrekkSoft for its booking and tour management solutions.

TrekkSoft implemented its booking engine for seamless website integration and provided its mobile app and card reader for guides. This solution allowed for efficient on-the-go guest registration, real-time booking checks, and in-destination payment processing. As a result, SANDEMANs improved team collaboration, eliminated overcrowding risks, and successfully expanded its operations into a new continent, North America. TrekkSoft's tools empowered the company to continue its growth while maintaining a high level of customer satisfaction.

SANDEMANs NEW Europe