Case Study: Global Gift Baskets Distributor LCT/GW achieves automated, scalable e‑retail order fulfillment with Trek Global

Global Gift Baskets Distributor - Customer Case Study

Global Gift Baskets Distributor, a popular San Francisco–area e-retailer and distributor of imported gift baskets, faced rising volume and manual processes across multiple e-retail and web storefronts. They engaged Trek Global to implement Trek Cloud ERP, seeking a secure, cloud-based ERP that would integrate with their stores and automate Accounting, Order Management, Fulfillment and Shipping to handle 1,000+ sales orders per day.

Trek Global deployed Trek Cloud ERP to integrate storefronts, automate workflows and provide real-time dashboards and reporting. The solution sped order placement and completion, improved payment processing and invoicing, increased shipment accuracy, and automated previously manual accounting and fulfillment tasks—supporting 1,000+ daily orders, lowering on-premise IT costs via a SaaS model and positioning the company for scalable growth and higher profitability.