Case Study: Higher Level boosts repeat customers and streamlines acquisition readiness with Treez

How Higher Level Increased Repeat Customers and Were Successfully Acquired with Treez

Higher Level, a cannabis dispensary with locations in Seaside, Hollister, and Greenfield, CA, needed a better way to support rapid growth. Their previous POS setup made it difficult to pull reliable reports, and their payments were not integrated with the point of sale system, creating room for human error and operational inefficiencies.

By switching to Treez and adding integrated debit and ACH payments through TreezPay, Higher Level streamlined transactions, reduced staff error, and improved the customer experience. Treez’s reporting also helped the company complete due diligence for its acquisition by Gold Flora, while cashless payments boosted average order value by 20% for debit and more than 30% for ACH, nearly doubled average tip-outs, and drove a 95% average repeat rate for ACH customers.

Higher Level

Tyler Licata

Director of Operations