Case Study: Leading Retailer Company improves stock availability and cuts S&OP cycle time with Tredence

Leading Retailer Company - Customer Case Study

Leading Retailer Company, a $50+ billion retailer with 500+ warehouses, needed to improve its fulfillment center sales and operations planning. The company was struggling with forecasting accuracy and relying on manual intervention for supply and planning decisions, so it partnered with Tredence to build an automated integrated S&OP solution.

Tredence implemented a custom, scalable S&OP platform with outbound order planning, carrier scheduling, and a web app for monitoring and orchestration. Using an ensemble forecasting approach, optimization for trailer-level shipping, and a single dashboard for planners, Tredence helped the retailer improve stock availability by 10%, reduce outbound transportation costs by 8%, increase forecasting accuracy by 5–15%, and cut S&OP cycle time in half from 4 weeks to 2 weeks.