Case Study: a large e-commerce company improves product availability and lowers cost to serve with Tredence's route-to-market strategy

Large E-commerce Company - Customer Case Study

A large e-commerce company faced challenges with its route-to-market strategy for replenishing PUPs (Pick-Up Points). Their existing model, which relied on distributors and bore high inventory holding and distribution costs, needed improvement to increase product availability while reducing the cost to serve. Tredence was engaged to help identify the optimal service model to meet these goals.

Tredence developed an analytically robust, data-driven solution. They conducted a process study and identified several potential service models, evaluating each on key metrics like cost and service level. Through growth modelling and cost scenario simulations, they created a repeatable decision framework. The result was a tool that allows the large e-commerce company to evaluate different scenarios and costs to confidently select the right service model for any geography, ensuring scalability and optimized performance.