Case Study: Education First accelerates student engagement with treble.ai and WhatsApp

Education First cuts response time from 2-3 days to hours with treble.ai

Education First (EF), a global leader in exchange programs and language learning, faced a significant challenge in Colombia: its young student audience no longer engaged with email, causing slow response times and hindering the sales process. To reconnect with this demographic, EF partnered with vendor treble.ai to implement a WhatsApp-based communication solution.

Using treble.ai's platform integrated with WhatsApp and AI, EF automated personalized conversations, utilized smart templates, and deployed polls to engage leads. This solution drastically reduced response times from days to just hours, achieved an average 11% response rate, and significantly increased event attendance, allowing EF to scale its communications intelligently and efficiently.

Education First (EF)