Case Study: World-Class Medical Research and Treatment Institution achieves streamlined staffing compliance and $1M+ savings with TRC Staffing Services MSP

Managed Service Provider (MSP)

World-Class Medical Research and Treatment Institution, a large Florida-based healthcare delivery system with more than 5,000 employees, struggled with a decentralized staffing model that relied on dozens of vendors. This made it difficult to control pricing, usage, quality, and contract compliance, while new regulations increased the burden of pre-employment screening, training, and orientation. TRC Staffing Services was brought in as the Managed Service Provider (MSP) to help create visibility and control across the contingent workforce program.

TRC Staffing Services implemented a single MSP model, acting as the general manager for contingent labor and standardizing contracts, compliance steps, reporting, and pricing across vendors. The solution delivered one point of contact, weekly consolidated invoicing, improved productivity, and consistent quality measures, while also reducing turnover to under 3% and achieving 100% compliance in three Joint Commission audits. Over the 9-year relationship, TRC Staffing Services delivered more than $1M in cost savings and reduced contractual liability through vendor consolidation.