Case Study: Leader in Business-to-Business and Retail Office Products Distribution achieves higher workforce productivity with TRC Staffing Services

Leader in Business-to-Business and Retail Office Products Distribution - Customer Case Study

TRC Staffing Services worked with a leader in business-to-business and retail office products distribution operating 900 retail locations across the U.S. at its 650,000-square-foot Birmingham, AL distribution center. The client was struggling with high turnover, poor-quality temporary candidates, and wasted time and cost from repeatedly training and retraining workers.

TRC Staffing Services implemented a co-sourcing staffing solution with a more rigorous selection process, including application screening, automated filtering, standardized phone interviews, in-person interviews, and ongoing performance management. The result was a more stable, compliant workforce with performance matching the permanent staff, 100% compliance, and a flexible labor pool of 65 to 110 employees during peak seasons, while also achieving a 100% fill rate for all positions.