Case Study: Global Supplier Achieves Faster Staffing and Lower Turnover with TRC Staffing Services

Contract Labor Management

Global Supplier, a global manufacturer of Class III medical devices for critical care and surgical applications, needed a better way to manage contract labor at its FDA-regulated North Carolina manufacturing, assembly, and distribution site. The company was relying on an unsophisticated, reactive staffing firm, which led to a 14-day time-to-fill, retention of underperforming workers, and a growing culture of mediocrity. TRC Staffing Services was brought in to improve contract labor management and support a more effective contingent workforce strategy.

TRC Staffing Services implemented an aggressive recruitment process and built a screened, ready-to-work labor pool ahead of demand, reducing time-to-fill from 14 days to less than 1 day. TRC also added on-site management, reporting, and lean process support, which helped create a stronger performance culture and improved operational results. Measurable impacts included $78K in annual savings in one department, dock-to-stock time cut from 1 week to less than 24 hours, turnover reduced from 50% to 10%, and the site becoming one of the top performing locations globally.