Case Study: J.W. Pepper centralizes MCP governance with Tray.ai

J.W. Pepper centralizes MCP governance with Tray.ai and cuts raw database access to zero

J.W. Pepper faced a challenge when the rapid, ungoverned adoption of AI agents using MCP tools outpaced their IT department's ability to establish guardrails. This led to significant security risks as these tools inherited full user permissions with no clear ownership, visibility, or audit trail. To address this, they turned to Tray.ai for a solution.

Tray.ai implemented its Agent Gateway for MCP to centralize and govern the MCP tools. This allowed J.W. Pepper's IT team to control which tools were exposed and how they were used, shifting from raw access to structured, purpose-built workflows. The solution provided a sustainable, secure path for MCP adoption, removing risk and enabling the IT team to become a service organization that empowers AI use.

J.W. Pepper