Case Study: HackerOne achieves 4× faster customer integrations with Tray.ai

HackerOne quadruples integration delivery speed with Tray.ai

HackerOne, a trusted hacker-powered security platform, faced a significant challenge in building and maintaining the customer integrations that were core to its product. Each integration required an engineering squad to spend two to three months building from scratch, followed by an ongoing maintenance burden as third-party APIs changed. To address this, HackerOne partnered with the vendor Tray.ai and implemented its Tray Embedded platform.

By using Tray.ai, HackerOne was able to dramatically accelerate its integration delivery. The build time for a new integration was reduced from 2-3 months to just 2-3 weeks, making the process four times faster. Furthermore, Tray.ai's solution completely handled the ongoing maintenance burden, freeing up engineering resources. This allowed HackerOne to scale its offering, increase the number of available integrations, and ultimately provide happier customers who can respond to security vulnerabilities faster.

HackerOne