Case Study: Fintech Leader cuts employee onboarding from 10 days to 5 minutes with Tray.ai

FinTech Leader cuts onboarding from 10 days to 5 minutes with Tray.ai

A fast-growing consumer fintech leader was facing significant scalability issues due to its highly manual employee onboarding process. A five-person team was required to replicate profiles across HR, IT, and procurement systems, a process that took approximately ten days per new hire and created bottlenecks during a period of hyper-growth. To overcome this, the company implemented Tray.ai and its Universal Automation Cloud platform to automate its workflows.

Using Tray.ai, the company integrated its HR system, ADP, with its cloud directory, JumpCloud, making ADP the single source of truth. This allowed for the automatic provisioning of application access and connected other key systems without custom coding. The solution reduced the onboarding time for a new employee from ten days to just four or five minutes, enabling the company to onboard up to 100 people per week. This automation allowed the business to scale from 800 to 3,000 employees in 18 months without bottlenecks, saving countless hours, reducing operational costs, and mitigating security risks.