Case Study: a global enterprise software leader boosts reporting speed and cuts manual workload with Tray.ai

Enterprise Software Leader cuts reporting from 8 hours to 5 minutes with Tray.ai

An enterprise software leader was facing a significant challenge with its sales reporting. Their on-premise CRM was overloaded, forcing an 8-person team to spend 40 hours per week manually pulling opportunity data in small batches of 2,500 records at a time. This process was slow, fragile, and placed a heavy burden on their production database.

Partnering with Tray.ai, the company used the Tray Universal Automation Cloud to build automated workflows that replicated reporting tables in parallel. The solution from Tray.ai dramatically increased throughput from 2,500 records per day to 2 million records per hour. This reduced the manual reporting workload from 40 hours per week to just 5 minutes per day, freeing up the team and providing executives with more responsive reporting and greater visibility.

Enterprise Software Leader