Case Study: Auctane boosts productivity 30% with Tray.ai

Auctane boosts productivity 30% with Tray.ai

Auctane, a parent company to several shipping technology brands, faced significant challenges scaling its IT processes due to rapid growth and acquisitions. Their IT team was burdened by manually onboarding up to 30 users a month using a mix of custom scripts and point-to-point automations, which was not a scalable or governed solution. They needed an enterprise-grade automation platform from a vendor like Tray.ai to manage their complexity.

By implementing Tray.ai's Universal Automation Cloud, Auctane automated over 75 workflows, including user onboarding and offboarding. This solution integrated with systems like Okta, Salesforce, and Zendesk, saving 50 hours a month on provisioning. The results were transformative: Auctane achieved a 356% ROI in 3.5 months, realized over $200k in annual savings, boosted team productivity by 30%, and increased delivery velocity by 3x.

Auctane