Case Study: Heliservicio achieves real-time communication and improved safety with Traxxall

Heliservicio - Customer Case Study

Heliservicio, a Mexico-based helicopter operator with more than 40 years’ experience and a 22-aircraft fleet serving offshore oil & gas and onshore electricity customers, needed a replacement for their previous maintenance system after SkyBOOKS ceased operations. Seeking a trusted partner, they selected Traxxall to provide maintenance tracking and improved cross‑company communication to support their technical teams and ongoing safety commitments.

Traxxall was implemented as Heliservicio’s centralized maintenance and communications platform, used across the 22-aircraft fleet to capture pilot reports, track events, actions and safety issues in real time. By consolidating maintenance data and enabling company-wide visibility, Traxxall improved mechanical and operational efficiency, strengthened safety processes, and helped Heliservicio maintain client trust and satisfaction.

Heliservicio

Uziel Mejia

Technical Support Manager