Case Study: UNIFIFI triples NDC bookings with Travelport+

UNIFIFI triples NDC bookings in 3 months with Travelport

Unififi, a major flight ticket consolidator, sought to expand its global reach and improve its content offerings for travel agents. Manual processes were slowing operations, and they needed a richer range of airline content, particularly NDC, to enhance customer experiences. To achieve their growth goals, including breaking into the North American market, they partnered with vendor Travelport and adopted its Travelport+ platform.

The solution from Travelport provided Unififi with a scalable platform to display both EDIFACT and NDC content on a single screen. Through tools like Content Optimizer and the integration of NDC content via TripServices API, Travelport streamlined Unififi's workflows and provided access to competitive fares. This resulted in Unififi's NDC bookings for Singapore Airlines tripling within just three months. Furthermore, Travelport's extensive network facilitated valuable new industry connections, supporting Unififi's international expansion.

Unififi