Case Study: Diversity Travel safely evacuates aid workers from Myanmar with Travelport+ from Travelport

Diversity Travel used Travelport to help evacuate 120+ agents and aid workers from Myanmar

Diversity Travel, a UK-based travel agency specializing in the charity and NGO sector, faced the immense challenge of evacuating aid workers from Myanmar during a volatile military coup amid the COVID-19 pandemic. With flights canceled and conditions changing constantly, they needed to book complex, high-risk itineraries for travelers from multiple countries. Using Travelport's Smartpoint platform, which provided real-time content updates, their agents were able to access the latest flight information efficiently.

Powered by Travelport, the solution enabled the team to calmly and effectively book repatriation flights and coordinate safe passage to airports for every individual. The successful result was the complete evacuation of all staff from a life-or-death situation, with the team receiving heartfelt messages of thanks from those who returned home safely.

Diversity Travel