Case Study: Direct Travel helps a travel nurse get home safely with Travelport

Direct Travel gets a travel nurse home in 18 years with Travelport

Direct Travel, a travel management company, faced the challenge of helping a travel nurse return home during extreme weather that had canceled all flights. Using Travelport's Smartpoint platform, they needed to quickly find last-minute car rentals and hotel accommodations to navigate the complex and urgent itinerary.

Travelport provided a unified platform that consolidated extensive hotel and car rental content, allowing agents to quickly book all necessary arrangements in one place. This solution enabled Direct Travel to successfully get the nurse home to her terminally ill father, resulting in immense customer gratitude and reinforcing a long-term partnership, as the vendor has been essential to their operations for 18 years.

Direct Travel