Case Study: World Vision Australia achieves 100% travel policy compliance and enhanced traveler safety with Travelport Locomote

World Vision - Customer Case Study

World Vision Australia, a not-for-profit with about 550 staff, faced a fragmented, manual travel process managed through a travel management company. The system was slow, paper-heavy and lacked oversight for approvals and compliance; an internal audit returned a poor score and raised concerns about staff safety when travelling.

Implementing the Locomote platform delivered a user-friendly, automated end-to-end solution with a High Risk Approval gatekeeper and real-time visibility of costs, security ratings and traveller preparedness. Adoption exceeded expectations, travel became self-serve and tightly controlled, safety and compliance improved (meeting travel policy and OHS requirements after a year), and the organisation achieved significant efficiencies and cost savings.

World Vision

Mark Saliba

Manager, Safety and Security People & Culture