Case Study: Credit Union Australia achieves 30% travel cost reduction and faster approvals with Travelport Locomote

Locomote helps CUA control travel costs & keeps travelling staff safe

CUA, a 947‑employee financial services organisation, faced a fragmented corporate travel process with unknown end‑to‑end spend, slow and inconsistent approval workflows, manual spreadsheets and emails, and little reporting or transparency. They needed a single, digital solution to centralise bookings, improve compliance and give procurement visibility into where travel money was being spent.

Implementing Locomote provided a one‑stop, real‑time platform that cut booking time to under a minute and approvals to under an hour, consolidated documentation and audit trails, and drove behavioural change. Within three months CUA reduced travel spend by more than 30%, improved traveller and assistant satisfaction, and gained the transparency needed for cost control and duty‑of‑care.

Credit Union Australia

Kathryn Crooks

Procurement Contract Specialist