Case Study: GetYourGuide cuts admin time by 60% and gives travelers booking freedom with TravelPerk

How Getyourguide is Giving the Power Back to their Business Travelers

GetYourGuide, a global marketplace for tours and excursions, was struggling with travel overhead as rapid growth left office administrators handling all business bookings through the TravelPerk corporate travel booking and management platform. Manual booking created delays, excessive back-and-forth, and pressure to be available 24/7, limiting traveler autonomy and wasting administrative time.

GetYourGuide enabled TravelPerk’s self‑booking features and automated policy/approval rules (for example, manager approval for flights > €1,000), piloting with 50 frequent travelers before rolling out company‑wide. Using TravelPerk delivered measurable impact — about 60% time savings for admins — while giving travelers freedom and accountability, removing the admin middleman, and providing 24/7 support to streamline their travel program.

GetYourGuide

Jolien Osborn

Office Team Lead