Case Study: GoCardless achieves 60% time savings and automates business travel with TravelPerk

GoCardless is a Fintech Unicorn Reinventing Online Payments

GoCardless, a London-based fintech unicorn with about 110 employees and four global offices, was struggling to manage rapid growth and frequent travel — roughly 25 trips per week while hiring as many as seven new employees per week. Keeping up with flight changes, refunds, hotel switches and the administrative burden fell to staff like personal assistants, creating inefficiency and frustration. To solve this, GoCardless turned to TravelPerk’s business travel platform.

TravelPerk automated GoCardless’s entire travel program: booking, change management, refunds and automatic trip notifications to passengers. The result was a dramatic reduction in admin time and effort — GoCardless reports saving 60% of the time previously spent on travel logistics — while making booking simpler and scalable as the company grows. TravelPerk’s platform allowed the team to handle 25 trips per week more efficiently and removed the manual hassle of managing frequent changes.

GoCardless

Claire Little

Personal Assistant