TravelOperations
7 Case Studies
A TravelOperations Case Study
Dalhoff Travel, a small and medium-sized travel agency in Denmark, wanted to move beyond multiple non-integrated legacy systems that made customer service, data handling, and travel planning highly manual and time-consuming. The company needed a flexible, integrated mid- and back-office solution that could support future growth and changing business demands, and it chose TravelOperations ERP/mid and back-office.
TravelOperations implemented the solution in just 15 days at a fixed price, automating travel orders, BSP and bank reconciliations, and integrating GDS and NDC systems to retrieve customer travel data automatically. As a result, Dalhoff Travel reduced repetitive manual work, shortened the time from offer to invoice, lowered the risk of human error, and freed the team to focus more on personal service and customer relationships.
Tina Dalhoff
Director