Case Study: Cape & Coast Premier Properties achieves 55% revenue growth and scalable operations with TravelNet Solutions

How Track Helped Cape & Coast Level Up Without Growing Pains

Cape & Coast Premier Properties, a luxury vacation rental manager on Florida’s Gulf Coast that grew from three homes to nearly 300, faced mounting limits from its legacy PMS (Escapia). Needing to scale without a proportional payroll increase, the team—led by CRO Heather Haire—sought a more flexible, integrated platform to speed rate updates, maintenance and housekeeping workflows, and broaden integrations. They chose TravelNet Solutions and its Track product suite (PMS, Distribution, DMS, Pulse) for its scalability, open API, and automation capabilities.

TravelNet Solutions implemented Track with intensive onsite onboarding and one-on-one training, plus modules like TrackDistribution and TrackDMS to centralize messaging, automate guest communications, manage OTAs and support digital marketing. The result: a 55% increase in revenue and a 19% increase in traffic year-over-year, stronger direct bookings when OTA volume dropped, faster operational workflows across teams, and the ability to scale portfolio size efficiently—delivering measurable growth and peace of mind for Cape & Coast.

Cape & Coast Premier Properties

Heather Haire

Chief Revenue Officer