Case Study: Brett/Robinson Vacations achieves a 40%+ reduction in operational costs with TravelNet Solutions

How Track Helped Brett / Robinson Vacations Reduce Costs by 40%

Brett/Robinson Vacations, a Gulf Shores and Orange Beach, AL vacation-rental operator managing roughly 1,800 properties, needed a more flexible, customizable property management system with robust API connectivity and advanced rate-management tools. After a 2020 evaluation, they chose TravelNet Solutions’ TrackSuite (Track PMS, Pulse, Revenue, and TrackDMS) to provide the customization, integrations, and revenue optimization they required.

TravelNet Solutions partnered closely with Brett/Robinson to implement Track core products and TrackDMS, building custom derivative pricing tools, high-performance API integrations for the website and owner portal, and front-desk/reservations features that power a 20-seat call center. As a result, Brett/Robinson saw significant efficiency gains—operational costs have been reduced by more than 40% across their portfolio—while boosting direct bookings, owner satisfaction, and scalable operational performance.

Brett/Robinson Vacations

Billy Widner

Chief Marketing Officer