Case Study: Rhodes Cottage boosts bookings and occupancy with Travelnest

Making guest communication more efficient at Rhodes Cottage

Rhodes Cottage, a two-bedroom holiday cottage in North Berwick, Scotland, was struggling with low occupancy and time-consuming guest management while working through a letting agency. Owner Richard Grant wanted more control over his listing, better communication with guests, and stronger booking performance, and turned to Travelnest to help.

Travelnest provided centralized guest messaging, direct bookings, and broader exposure across 30+ booking sites, making it easier for Richard to manage the property in one place. As a result, bookings increased from around 12–15 a year to over 50 annually, with more than 90% of bookings from Travelnest during one summer, significantly boosting occupancy and earnings.

Rhodes Cottage

Richard Grant

Vacation Rental Owner