Case Study: MetaCX builds customer trust and strengthens cyber risk management with Trava Security

Building Trust with Customers Through Security

MetaCX, a business networking application with approximately fifty employees, faced challenges in managing its cybersecurity program and confidently answering the growing number of security questions from its clients. The small team, with staff wearing multiple hats, struggled to navigate the overwhelming number of cybersecurity options and determine what was most important for their needs. They sought assistance from the vendor Trava to help build customer trust through improved security.

By partnering with Trava for advisory and vCISO services, MetaCX gained a crucial partner to guide its cyber risk management. Trava helped them focus on the most critical security resources and tools, saving the team time, money, and stress. This provided MetaCX with the confidence to respond to clients appropriately, thereby strengthening their customer relationships and building trust at scale.

MetaCX

Katie Kaupke

Director of Security and Infrastructure