Case Study: Dunkin' Brands achieves near-complete international supplier risk mapping and automated onboarding with TraQtion

Dunkin’ Brands Leverages TraQtion to Manage International Supplier Compliance

Dunkin' Brands, a global quick-service franchisor with more than 8,700 international locations, was struggling to onboard and manage compliance for 1,000+ suppliers across 60+ countries using legacy systems. Facing economic pressures and the need to assess supplier food-safety risk at scale, Dunkin' Brands turned to TraQtion's Quality & Compliance SaaS to centralize and automate supplier onboarding and risk management.

TraQtion deployed an out-of-the-box SaaS solution—using Supplier Management, Document Management, Questionnaires, Site Management and Supplier Registration modules—to automate registration, approvals, document expirations and risk assessments. As a result, Dunkin' Brands quickly consolidated due diligence, gained immediate efficiency in onboarding, improved data analysis and reporting, and mapped 98–99% of its international supply chain, freeing QA teams to focus on continuous improvement.

Dunkin’ Brands

Martin Strudwick

Director of QA and Commercialization