Case Study: Sound Transit achieves faster, more consistent asset reporting with Trapeze EAM

How Sound Transit Ensures Asset Safety and Streamlines Reporting

Sound Transit, the Greater Seattle Area transit agency overseeing express bus, commuter rail, and light rail services, was struggling to manage assets across partner agencies and vendors using multiple asset management systems. This created inconsistent reporting, duplicated effort, slow access to management information, and low user adoption. Sound Transit turned to Trapeze Group’s Enterprise Asset Management (EAM) solution to standardize and streamline its maintenance and reporting processes.

With Trapeze Group’s EAM, Sound Transit unified asset management across agencies, automated work order creation and assignment, and made reporting much faster and more consistent. The agency cut reporting time from three months to just 1–3 days, nearly reached 100% internal adoption after a year, and reduced training time by using a single platform. Sound Transit also gained customizable dashboards to track asset status in real time, helping management better understand equipment health and improve safety.

Sound Transit

Tom Dowling

IT Project Manager