Case Study: Mountain Metropolitan Transit pulls reports in moments with Trapeze ViewPoint

How MMT Utilized Viewpoint to PullReports Quickly

Mountain Metropolitan Transit (METRO), the public transportation operator for Colorado Springs, needed a faster way to gather and standardize reporting data across its fixed-route and paratransit operations. Before working with Trapeze Group, staff spent days collecting information from multiple sources and assembling reports manually using a mix of standard reports, Excel spreadsheets, and improvised methods.

Trapeze Group implemented ViewPoint, its transit intelligence and business intelligence reporting tool, giving METRO a single point of access to key performance indicators, dashboards, and over 200 standard reports. The result was a dramatic improvement: reports that once took days to produce could now be pulled in moments, while the agency also gained the ability to build its own analyses for compliance, on-time performance, missed trips, mileage, and NTD reporting.

Mountain Metropolitan Transit

Wendy Patterson

Senior Information Systems Analyst Supervisor