Case Study: Comcate improves portal maintenance and citizen services with Trantor

Comcate reduces maintenance time and cost with Trantor, supporting 300+ public agencies

Comcate, a provider of SaaS software for public agencies, required ongoing maintenance and integration for its three web portals connecting administrators, agencies, and citizens. Their challenge involved smoothly running and upgrading these portals for over 300 agencies while adding new features as demand arose. Vendor Trantor was engaged to address these needs.

Trantor implemented a solution using the PHP Slim Framework to develop REST APIs and applied robust security measures including token-based authentication and RBAC. They performed extensive API performance and load testing, and integrated the CyberSource payment gateway. The outcome for Comcate included improved work flexibility and customer experience, along with reduced maintenance time and cost.

Comcate