Case Study: a leading online retail company achieves 45% defect reduction with Trantor Managed QA Services

a leading online retail company reduces defects by 45% with Trantor

Trantor provided next-generation managed quality assurance services to a leading online retail company. The client needed to augment its IT team to handle short release cycles and wanted end-to-end testing solutions to reduce time spent on troubleshooting production issues.

The solution involved Trantor setting up a Testing Center of Excellence based on a Global Delivery model. They increased test automation, created structured test repositories and frameworks, and designed end-to-end agile testing processes. This resulted in a 45% defect reduction, a 70% increase in test automation, a 50% reduction in administration overhead, and a reduction in high-severity defect leakage to under 2%.